If the screen on your iPhone, iPad, or iPod touch doesn‘t respond to touch

If your touchscreen responds slowly, inconsistently, or doesn’t respond at all, follow these steps.

Check your touchscreen

Make sure that your hands are clean and dry, then try these steps:

  1. If you have a case or screen protector on your device, try removing it.
  2. Clean the screen with a soft, slightly damp, lint-free cloth.
  3. Unplug your device.
  4. Restart your device. If you can’t restart it, you can force restart your device.

If your touchscreen still doesn’t respond like it should, contact or take your device to Mac Service.

Adjust your settings for 3D Touch

If you have an iPhone 6s or later that isn’t responding properly to 3D Touch presses, you can adjust the settings:

  1. Go to Settings > General.
  2. Tap Accessibility > 3D Touch.
  3. Then adjust the sensitivity of the setting.

iPhone Repair Dallas
2629 N Stemmons Fwy
Dallas, TX 75207
Phone: (214) 810-0717
Hours: 10:00 am — 7:00 pm (Monday – Sunday)

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